Level-5 Apologizes for Professor Layton Premiere Slip Up
Affected parties invited to upcoming movie premiere. Plus, what well-tanned producer is friends with Level-5 CEO Akihiro Hino?
Level-5 held its Professor Layton and the Devil's Flute premiere event on November 25. They promised all attendees a packaged copy of the new Layton game as a parting gift. Something apparently went wrong, as when I (attending as press) went to the front to claim my game, I was told that they'd be sending me my copy.
It turns out that something did go terribly wrong at the event. As detailed at Hachimaki, some sort of mixup caused 1,300 people to be invited to the event instead of the expected 1,000. As a result, nearly 300 people were unable to enter the event hall and had to either view a live taping of the event in a separate room or just go home with a copy of the game.
Some affected parties claim to have received an e-mail from the company following the event. In addition to an apology for the mix up, the e-mail included an invitation to an upcoming premiere event for the Professor Layton Eternal Diva movie. This will be held in Tokyo on December 12 and December 13 and will feature appearances by major guests. Level-5 will even make up for some of the transportation costs by giving everyone a Quo gift card!
It looks like a possible PR nightmare averted with style! (I'm a bit sad that I didn't get my copy of Layton ahead of my Thursday flight out to America, though -- Layton is a perfect airplane game).
One person who did get into the event and also walked home with a copy of the game was none-other-than Yakuza series director Toshihiro Nagoshi! In a blog post from the 26th, Nagoshi wrote that he sent an e-mail to Level-5 CEO Akihiro Hino prior to leaving the event and got an immediately reply.
Looks like these two high level Japanese producers are on good terms.
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